The Institute of Legal Research & Standards

Promoting innovation, quality and profitability for Law Firms in Ireland

Put your law firm in the lead. Join The Q!

The Q9000 is an advanced strategic, risk and quality management standard awarded by the Institute of Legal Research and Standards to solicitors’ firms which have demonstrated exceptional levels of strategic, innovation and quality management.

The Q9000 is suitable for elite law firms who have exceptional risk and quality procedures in place and who have achieved high scores in the Q6000 Standard.

Firms with the Q9000 accreditation have been independently audited and rank among the highest quality law firms in Ireland. These firms observe the highest standards in client and file management, regulatory compliance and claim management and have advanced procedures in the areas of practice management, systems management and financial management. They also demonstrate leadership in the development and implementation of innovative and strategic legal services.

The Q9000 incorporates the six modules in the Q6000:

  • Client Management
  • File Management
  • Regulatory and Claims Management
  • Practice Management
  • Systems Management
  • Financial Management.

And adds three further modules

  • Advanced Financial Management
  • Strategic and Innovation Management
  • Advanced IT, Information and Knowledge Management

Advanced Financial Management

  • Time records
  • Policies regarding drawings, review of fee income, time recording, WIP, debtors and outlay
  • Structured credit control procedures and review of WIP balances
  • Annual review of overheads and supplier contracts
  • New clients and all new matters financially assessed for profitability and collectability prior to taking instructions
  • Annual departmental profitability analysis
  • Annual review of firms funding requirements

Strategic and Innovation Management

  • Business Development Plan
  • Marketing Plan
  • Quality Control Strategy and Quality Control Procedures
  • Website policy
  • Social Media Management Policy

Advanced IT, Information and Knowledge Management

  • Technology Strategy
  • Standardisation Strategy
  • Precedent Bank Management
  • Knowledge Management
  • Information Security and Remote Access Policies

The Q9000